/* Babo CRM 3.0 design system (redesign of 10 Sept 2026). One accent per screen: amber marks the primary action and the
   selected item only; state uses the semantic set (good / warn / bad). Old class names are kept so every page keeps rendering. */
:root{
  --bg:#f5f6f8;--panel:#ffffff;--ink:#141a22;--ink-2:#5b6470;--ink-3:#8b95a1;--line:#e3e6ea;--line-2:#eef0f3;
  --accent:#e0801c;--accent-ink:#9a5410;--accent-soft:#fdf0e1;--accent-hover:#c96f14;
  --blue:#2f5bea;--blue-soft:#e7edfd;
  --good:#1f8a4c;--good-soft:#e2f4e8;--warn:#b7791f;--warn-soft:#fbf1dc;--bad:#c73a2b;--bad-soft:#fbe3df;--neutral-soft:#eceef1;
  --side:#0f141b;--side-ink:#c7ced8;--side-dim:#7c8798;--side-active:#1a2230;--side-line:#1b222c;
  --mono:"IBM Plex Sans","Segoe UI",system-ui,-apple-system,sans-serif;--sans:"IBM Plex Sans","Segoe UI",system-ui,-apple-system,sans-serif;--display:"Manrope","Segoe UI",system-ui,sans-serif;
  --r:10px;--r-sm:8px;--shadow:0 1px 2px rgba(20,26,34,.04),0 8px 24px -14px rgba(20,26,34,.18);--shadow-float:0 12px 40px -10px rgba(20,26,34,.35);
  --ctx-w:320px;--side-w:228px;
}
:root[data-theme=dark]{
  --bg:#0f141b;--panel:#161c25;--ink:#e6eaf0;--ink-2:#a3adba;--ink-3:#6f7a88;--line:#26303c;--line-2:#1f2831;
  --accent:#f0932e;--accent-ink:#f5b165;--accent-soft:#3a2810;--accent-hover:#f7a34a;--blue:#6b8cff;--blue-soft:#1c2748;
  --good:#5ec984;--good-soft:#173324;--warn:#e2b45e;--warn-soft:#3a2f14;--bad:#f08b7b;--bad-soft:#42211c;--neutral-soft:#242c36;
  --side:#0b0f15;--side-ink:#c7ced8;--side-dim:#6f7a88;--side-active:#1a2230;--side-line:#151b24;--shadow:0 1px 2px rgba(0,0,0,.4),0 8px 24px -14px rgba(0,0,0,.6);--shadow-float:0 12px 40px -10px rgba(0,0,0,.7);
}
@media (prefers-color-scheme: dark){:root:not([data-theme=light]){
  --bg:#0f141b;--panel:#161c25;--ink:#e6eaf0;--ink-2:#a3adba;--ink-3:#6f7a88;--line:#26303c;--line-2:#1f2831;
  --accent:#f0932e;--accent-ink:#f5b165;--accent-soft:#3a2810;--accent-hover:#f7a34a;--blue:#6b8cff;--blue-soft:#1c2748;
  --good:#5ec984;--good-soft:#173324;--warn:#e2b45e;--warn-soft:#3a2f14;--bad:#f08b7b;--bad-soft:#42211c;--neutral-soft:#242c36;
  --side:#0b0f15;--side-ink:#c7ced8;--side-dim:#6f7a88;--side-active:#1a2230;--side-line:#151b24;--shadow:0 1px 2px rgba(0,0,0,.4),0 8px 24px -14px rgba(0,0,0,.6);--shadow-float:0 12px 40px -10px rgba(0,0,0,.7);}}
html{color-scheme:light dark}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{font-family:var(--sans);font-size:14px;line-height:1.5;color:var(--ink);background:var(--bg);display:grid;grid-template-columns:var(--side-w) minmax(0,1fr);min-height:100vh}
a{color:var(--blue);text-decoration:none}a:hover{text-decoration:underline}
h1,h2,h3,h4{font-family:var(--display);letter-spacing:-.01em;text-wrap:balance}
h1{font-size:24px;margin:0 0 14px;font-weight:800}
h2{font-size:16px;margin:20px 0 10px;font-weight:700}
h3{font-size:11px;margin:14px 0 6px;font-weight:700;color:var(--ink-3);text-transform:uppercase;letter-spacing:.1em}
p{margin:0 0 10px}
code,.mono{font-family:var(--sans);font-size:inherit;font-variant-numeric:tabular-nums}
:focus-visible{outline:2px solid var(--blue);outline-offset:1px}
/* ---------- sidebar ---------- */
.side{background:var(--side);color:var(--side-ink);padding:14px 12px 10px;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;gap:2px;overflow-y:auto;font-size:13.5px}
.side .brand{display:flex;align-items:center;gap:10px;padding:4px 8px 14px;color:#fff;font-family:var(--display);font-weight:800;letter-spacing:.02em;font-size:15px}
.side .brand img{width:30px;height:30px;border-radius:8px;background:#000}
.side .brand small{font-weight:500;color:var(--side-dim);font-size:11px;margin-left:auto}
.side .cat{font-family:var(--display);font-size:12px;font-weight:700;letter-spacing:.01em;text-transform:none;color:var(--side-dim);padding:12px 10px 4px;cursor:pointer;display:flex;align-items:center;justify-content:space-between;user-select:none}
.side .cat .cic{display:none}
.side .cat .chev{display:inline-flex;opacity:.55;transition:transform .15s}.side .cat .chev svg{width:12px;height:12px}.side .grp.closed .cat .chev{transform:rotate(-90deg)}
.side .grp.closed .grp-body{display:none}
/* favourites (13 Nov 2026): a folded group keeps showing the items its user marked with 'Make favorite' */
.side .grp.closed:has(a.fav) .grp-body{display:block}
.side .grp.closed:has(a.fav) .grp-body a:not(.fav){display:none}
.favbtn{display:inline-flex;align-items:center;gap:6px;margin-left:4px;padding:2px 10px 2px 7px;border:1px solid var(--line);border-radius:999px;font-family:var(--sans);font-size:12px;font-weight:500;line-height:18px;letter-spacing:0;color:var(--ink-3);cursor:pointer;user-select:none;white-space:nowrap}
.favbtn:hover{color:var(--ink);border-color:var(--ink-3)}
.favbtn .ck{display:inline-flex;align-items:center;justify-content:center;width:13px;height:13px;border:1.5px solid currentColor;border-radius:4px;font-style:normal;font-size:10px;line-height:1}
.favbtn.on{color:var(--accent);border-color:var(--accent)}
.favbtn.on .ck{background:var(--accent);border-color:var(--accent);color:#fff}
.side a{color:var(--side-ink);padding:6px 10px;border-radius:8px;display:flex;justify-content:space-between;align-items:center;gap:8px}
.side a:hover{background:var(--side-active);text-decoration:none;color:#fff}
.side a.active{background:var(--side-active);color:#fff;box-shadow:inset 3px 0 0 var(--accent)}
.side .sub a{padding:5px 10px 5px 22px;font-size:13px;color:var(--side-dim)}
.side .sub a.active,.side .sub a:hover{color:#fff}
.side .count{background:rgba(255,255,255,.1);border-radius:999px;padding:0 7px;font-size:11px;font-family:var(--display);font-weight:700;line-height:18px;color:var(--side-ink)}
.side .count.hot{background:var(--bad);color:#fff}
.side .spacer{flex:1}
.side .status{display:flex;gap:6px;flex-wrap:wrap;padding:8px 10px 4px;border-top:1px solid var(--side-line);font-size:11px;color:var(--side-dim)}
.side .status span{display:inline-flex;align-items:center;gap:4px}
.side .status i{width:7px;height:7px;border-radius:50%;background:var(--good);display:inline-block}
.side .status i.err{background:var(--bad)}.side .status i.busy{background:var(--accent)}
.theme-toggle{cursor:pointer;font-size:11.5px;color:var(--side-dim);padding:4px 10px}.theme-toggle:hover{color:#fff}
/* ---------- main ---------- */
main{padding:16px 24px 60px;min-width:0}
.cmdbar{display:flex;align-items:center;gap:10px;margin:0 0 16px;position:relative}
.cmd-sug{position:absolute;top:100%;left:0;right:0;z-index:60;margin-top:6px;background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow-float);max-height:60vh;overflow:auto;padding:4px}
.cmd-sug a{display:flex;flex-direction:column;gap:1px;padding:7px 12px;border-radius:var(--r-sm);color:var(--ink);text-decoration:none;font-size:13px}
.cmd-sug a b{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cmd-sug a span{font-size:12px;color:var(--ink-3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cmd-sug a:hover,.cmd-sug a.on{background:var(--accent-soft);text-decoration:none}
form.searching input[name=q]{background-image:linear-gradient(90deg,transparent,var(--accent-soft),transparent);background-size:200% 100%;animation:ls-sweep 1s linear infinite}
@keyframes ls-sweep{from{background-position:200% 0}to{background-position:-200% 0}}
.cmdbar form{flex:1;display:flex;gap:8px;align-items:center;background:var(--panel);border:1px solid var(--line);border-radius:999px;padding:5px 8px 5px 14px}
.cmdbar input[type=text]{border:0;background:transparent;padding:4px 0;font-size:14px;width:100%}
.cmdbar input[type=text]:focus{outline:none}
.cmdbar button{border-radius:999px;padding:5px 12px;font-size:12.5px}
.cmdbar .hint{font-size:11.5px;color:var(--ink-3);white-space:nowrap}
/* page header: title left, one primary + up to two secondary actions right, optional info line and tabs under it */
.topbar,.page-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:12px;flex-wrap:wrap}
.topbar h1,.page-head h1{margin:0;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.page-head .sub{font-size:13px;color:var(--ink-2);flex-basis:100%;margin-top:-6px}
.info-line{font-size:12.5px;color:var(--ink-2);margin:-4px 0 12px}
.flash{padding:9px 14px;border-radius:var(--r-sm);margin:0 0 14px;background:var(--good-soft);color:var(--good);border:1px solid transparent;font-size:13.5px}
.flash.bad{background:var(--bad-soft);color:var(--bad)}
.flash.warn{background:var(--warn-soft);color:var(--warn)}
.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;margin-bottom:14px}
.panel.tight{padding:0;overflow:hidden}
.panel.quiet{background:transparent;border-color:transparent;padding:0}
.panel h2:first-child,.panel h3:first-child{margin-top:0}
.grid{display:grid;gap:14px}
.grid.c2{grid-template-columns:repeat(auto-fit,minmax(340px,1fr))}
.grid.c3{grid-template-columns:repeat(auto-fit,minmax(260px,1fr))}
/* KPI tiles: number in display type, label, small detail; state as a left stripe, never a filled background */
.tiles{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:14px}
.tile{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px 12px 16px;color:inherit;display:block;position:relative;overflow:hidden}
.tile:hover{text-decoration:none;border-color:var(--ink-3)}
.tile::before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:transparent}
.tile .n{font-family:var(--display);font-size:26px;font-weight:800;font-variant-numeric:tabular-nums;line-height:1.1;letter-spacing:-.02em}
.tile .l{font-size:12.5px;color:var(--ink-2);margin-top:4px}
.tile .d{font-size:11.5px;color:var(--ink-3);margin-top:2px}
.tile .d.up{color:var(--good)}.tile .d.dn{color:var(--bad)}
.tile.hot::before{background:var(--bad)}.tile.hot .n{color:var(--bad)}
.tile.warn::before{background:var(--warn)}
.tile.good::before{background:var(--good)}
.tile.accent::before{background:var(--accent)}
.tile a{color:inherit}
.tile .bar{height:5px;border-radius:3px;background:var(--line-2);margin-top:8px;overflow:hidden}
.tile .bar i{display:block;height:100%;background:var(--good)}
/* ---------- tables ---------- */
.tbl{overflow-x:auto}
table{border-collapse:collapse;width:100%;font-size:13.5px}
th{text-align:left;font-family:var(--display);font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap;background:var(--bg);font-weight:700}
td{padding:8px 10px;border-bottom:1px solid var(--line-2);vertical-align:top}
tbody tr:hover td{background:var(--line-2)}
tr.selected td,tr.selected:hover td{background:var(--accent-soft)}
td.n,th.n{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
td.amt,th.amt{text-align:right;font-family:var(--mono);font-size:12.5px;font-variant-numeric:tabular-nums;white-space:nowrap}
td.mono{font-family:var(--mono);font-size:12.5px;white-space:nowrap}
td.id2 b,.id2 b{font-weight:600;display:block}
td.id2 span,.id2 span{display:block;font-size:12px;color:var(--ink-2)}
tr.unread td{font-weight:600}
tr.muted td{color:var(--ink-2)}
tr[data-href],tr[data-drawer],tr.rowlink{cursor:pointer}
.nowrap{white-space:nowrap}
.dim{color:var(--ink-2)}
.small{font-size:12.5px}
.trunc{max-width:520px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bulkbar,.bulk{display:flex;gap:8px;align-items:center;padding:8px 12px;border-top:1px solid var(--line);position:sticky;bottom:0;background:var(--panel);flex-wrap:wrap;font-size:13px}
/* ---------- pills, dots, chips ---------- */
.pill{display:inline-block;font-family:var(--display);font-size:10.5px;font-weight:700;letter-spacing:.03em;padding:2px 8px;border-radius:999px;white-space:nowrap;vertical-align:middle;background:var(--neutral-soft);color:var(--ink-2)}
.pill.good{background:var(--good-soft);color:var(--good)}.pill.warn{background:var(--warn-soft);color:var(--warn)}
.pill.bad{background:var(--bad-soft);color:var(--bad)}.pill.neutral{background:var(--neutral-soft);color:var(--ink-2)}
.pill.accent{background:var(--accent-soft);color:var(--accent-ink)}.pill.info{background:var(--blue-soft);color:var(--blue)}
.dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:5px;vertical-align:middle;background:var(--ink-3)}
.dot.good{background:var(--good)}.dot.warn{background:var(--warn)}.dot.bad{background:var(--bad)}.dot.accent{background:var(--accent)}
.chips{display:flex;gap:6px;flex-wrap:wrap;align-items:center;margin-bottom:12px}
.chips a,.chips button{font:inherit;font-size:12.5px;padding:4px 11px;border-radius:999px;border:1px solid var(--line);background:var(--panel);color:var(--ink-2);cursor:pointer;text-decoration:none;font-weight:500}
.chips a:hover,.chips button:hover{border-color:var(--ink-3);color:var(--ink);text-decoration:none}
.chips a.on,.chips button.on{background:var(--ink);color:var(--panel);border-color:var(--ink)}
.chips .cnt{opacity:.7;margin-left:4px}
/* ---------- forms ---------- */
input[type=text],input[type=email],input[type=number],input[type=date],input[type=password],select,textarea{font:inherit;padding:7px 9px;border:1px solid var(--line);border-radius:var(--r-sm);background:var(--panel);color:var(--ink);width:100%}
input:focus,select:focus,textarea:focus{outline:2px solid var(--blue-soft);border-color:var(--blue)}
textarea{min-height:120px;line-height:1.45}
textarea.body{min-height:420px;font-family:var(--sans);font-size:14px}
label{display:block;font-size:12px;color:var(--ink-2);margin:8px 0 3px;font-weight:600}
.row{display:flex;gap:10px;align-items:flex-end;flex-wrap:wrap}
.row>*{flex:1;min-width:120px}
.row>.auto{flex:0 0 auto}
/* form sections: label + description left, control right (settings, customer details) */
.fs{display:grid;grid-template-columns:minmax(180px,260px) minmax(0,1fr);gap:10px 24px;padding:14px 0;border-top:1px solid var(--line-2);align-items:start}
.fs:first-of-type{border-top:0}
.fs .lbl{font-weight:600;font-size:13.5px}
.fs .lbl small{display:block;font-weight:400;color:var(--ink-2);font-size:12.5px;margin-top:2px}
.fs label{margin-top:0}
.fs .ctl label{margin-top:8px}
.fs .ctl label:first-child{margin-top:0}
.toggle{display:flex;align-items:flex-start;gap:10px;padding:8px 0;margin:0;font-weight:400;font-size:13.5px;color:var(--ink)}
.toggle input[type=checkbox]{width:36px;height:20px;appearance:none;background:var(--line);border-radius:999px;position:relative;cursor:pointer;flex:none;margin:1px 0 0;border:0}
.toggle input[type=checkbox]::after{content:"";position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;transition:left .15s}
.toggle input[type=checkbox]:checked{background:var(--good)}
.toggle input[type=checkbox]:checked::after{left:18px}
.toggle b{font-weight:600;font-size:13.5px;display:block}
.toggle small{display:block;color:var(--ink-2);font-size:12.5px}
@media (max-width:760px){.fs{grid-template-columns:1fr}}
button,.btn{font:inherit;font-family:var(--display);font-weight:600;font-size:13px;padding:7px 13px;border-radius:var(--r-sm);border:1px solid var(--line);background:var(--panel);color:var(--ink);cursor:pointer;display:inline-block;text-decoration:none;line-height:1.3}
button:hover,.btn:hover{background:var(--line-2);text-decoration:none}
.btn.primary,button.primary{background:var(--accent);border-color:var(--accent);color:#fff}
.btn.primary:hover,button.primary:hover{background:var(--accent-hover);border-color:var(--accent-hover)}
.btn.danger,button.danger{color:var(--bad);border-color:var(--bad-soft)}
.btn.sm,button.sm{font-size:12px;padding:4px 9px}
.btn.ghost,button.ghost{border-color:transparent;background:transparent}
.actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
form.inline{display:inline}
.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-bottom:12px}
.filters input[type=text]{width:240px}
.filters select{width:auto}
.tabs,.page-tabs{display:flex;gap:2px;border-bottom:1px solid var(--line);margin-bottom:14px;flex-wrap:wrap}
.tabs a,.page-tabs a{padding:7px 12px;border-radius:var(--r-sm) var(--r-sm) 0 0;color:var(--ink-2);font-weight:500}
.tabs a.active,.page-tabs a.active{color:var(--ink);border-bottom:2px solid var(--accent);margin-bottom:-1px;font-weight:700}
.tabs a:hover,.page-tabs a:hover{text-decoration:none;color:var(--ink)}
.tabs a .cnt,.page-tabs a .cnt{font-size:11px;color:var(--ink-3);margin-left:4px}
/* ---------- steps strip (invoice runs, campaigns) ---------- */
.steps{display:flex;gap:0;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;background:var(--panel);margin-bottom:14px}
.steps>div{flex:1;padding:10px 14px;border-right:1px solid var(--line-2);font-size:13px;color:var(--ink-2);display:flex;gap:8px;align-items:center}
.steps>div:last-child{border-right:0}
.steps i{width:20px;height:20px;border-radius:50%;border:1px solid var(--line);display:inline-flex;align-items:center;justify-content:center;font-style:normal;font-size:11px;font-family:var(--display);font-weight:700;flex:none}
.steps .done{color:var(--ink)}.steps .done i{background:var(--good);border-color:var(--good);color:#fff}
.steps .now{color:var(--ink);font-weight:600;background:var(--accent-soft)}.steps .now i{background:var(--accent);border-color:var(--accent);color:#fff}
/* ---------- three panes: list · content · context ---------- */
.three,.mailsplit{display:grid;grid-template-columns:minmax(300px,34%) 8px minmax(0,1fr);gap:0 6px;flex:1;min-height:0}
.three.with-ctx{grid-template-columns:minmax(280px,30%) 8px minmax(0,1fr) var(--ctx-w)}
.three .list,.mailsplit .list{overflow:auto;border:1px solid var(--line);border-radius:var(--r);background:var(--panel)}
.three .gutter,.mailsplit .gutter{cursor:col-resize;border-radius:4px;background:transparent;position:relative}
.three .gutter::after,.mailsplit .gutter::after{content:"";position:absolute;left:3px;top:0;bottom:0;width:2px;background:var(--line)}
.three .gutter:hover::after,.three.dragging .gutter::after,.mailsplit .gutter:hover::after,.mailsplit.dragging .gutter::after{background:var(--accent)}
.three .reader,.mailsplit .reader{border:1px solid var(--line);border-radius:var(--r);background:var(--panel);overflow:hidden;display:flex;min-width:0}
.three iframe,.mailsplit iframe{width:100%;height:100%;border:0}
/* an emptied reader (the last mail handled, a search without a hit) shows its panel: a blank page in a dark theme is drawn white */
.three iframe[src="about:blank"],.mailsplit iframe[src="about:blank"]{visibility:hidden}
/* context pane: identity block, collapsible groups of label/value pairs */
.ctx{border-left:1px solid var(--line);padding:0 0 0 16px;overflow:auto;overflow-x:hidden;font-size:13px;min-width:0}
.ctx .kv dd{min-width:0;overflow-wrap:anywhere}
.ctx .ident{padding:4px 0 10px;border-bottom:1px solid var(--line-2);margin-bottom:6px}
.ctx .ident b{font-family:var(--display);font-size:15px;font-weight:800;display:block}
.ctx .ident .pills{margin-top:6px;display:flex;gap:4px;flex-wrap:wrap}
.ctx details{border-bottom:1px solid var(--line-2)}
.ctx details summary{list-style:none;cursor:pointer;padding:9px 0;font-family:var(--display);font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);display:flex;justify-content:space-between;align-items:center}
.ctx details summary::-webkit-details-marker{display:none}
.ctx details summary .cnt{font-size:11px;color:var(--ink-2);background:var(--neutral-soft);border-radius:999px;padding:0 7px;font-weight:600;margin-left:auto;margin-right:8px}
.ctx details summary::after{content:"›";transform:rotate(90deg);color:var(--ink-3);font-size:14px;transition:transform .15s}
.ctx details[open] summary::after{transform:rotate(-90deg)}
.ctx .body{padding:0 0 10px}
.ctx .kv{grid-template-columns:110px 1fr;font-size:12.5px}
.ctx .act{display:flex;gap:6px;flex-wrap:wrap;padding:8px 0}
.kv{display:grid;grid-template-columns:150px 1fr;gap:4px 12px;font-size:13.5px}
.kv dt{color:var(--ink-2)}.kv dd{margin:0;min-width:0;overflow-wrap:anywhere}
/* ---------- drawer (slide-in detail from a table row) ---------- */
.drawer-back{position:fixed;inset:0;background:rgba(10,14,20,.35);z-index:900;display:none}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(560px,92vw);background:var(--panel);border-left:1px solid var(--line);box-shadow:var(--shadow-float);z-index:901;transform:translateX(102%);transition:transform .18s ease;display:flex;flex-direction:column}
.drawer.open{transform:none}
.drawer-back.open{display:block}
.drawer .head{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid var(--line)}
.drawer .head b{font-family:var(--display);font-weight:700}
.drawer .head .x{margin-left:auto}
.drawer iframe{flex:1;border:0;width:100%}
@media (prefers-reduced-motion: reduce){.drawer{transition:none}}
/* ---------- empty, skeleton, toast ---------- */
.empty{text-align:center;padding:34px 20px;color:var(--ink-2);font-size:13.5px}
.empty .ic{font-size:26px;line-height:1;margin-bottom:8px;color:var(--ink-3)}
.empty b{display:block;color:var(--ink);font-family:var(--display);font-size:14px;margin-bottom:4px}
.empty .btn{margin-top:10px}
.skeleton{background:linear-gradient(90deg,var(--line-2) 25%,var(--line) 50%,var(--line-2) 75%);background-size:200% 100%;animation:shimmer 1.2s infinite;border-radius:6px;min-height:14px;color:transparent}
.skeleton.row{height:36px;margin:6px 0}
@keyframes shimmer{to{background-position:-200% 0}}
@media (prefers-reduced-motion: reduce){.skeleton{animation:none}}
.toast-host{position:fixed;right:18px;bottom:18px;z-index:950;display:flex;flex-direction:column;gap:8px}
.toast{background:var(--ink);color:var(--panel);padding:10px 14px;border-radius:var(--r-sm);font-size:13px;box-shadow:var(--shadow-float);display:flex;gap:10px;align-items:center;max-width:420px}
.toast.bad{background:var(--bad);color:#fff}
/* ---------- work queue (dashboard) ---------- */
.queue{display:flex;flex-direction:column}
.queue>div{display:grid;grid-template-columns:28px minmax(0,1fr) auto;gap:10px;align-items:center;padding:8px 0;border-bottom:1px solid var(--line-2);font-size:13.5px}
.queue>div:last-child{border-bottom:0}
.queue .ic{width:26px;height:26px;border-radius:8px;background:var(--neutral-soft);display:inline-flex;align-items:center;justify-content:center;font-size:13px;color:var(--ink-2)}
.queue .ic.bad{background:var(--bad-soft);color:var(--bad)}.queue .ic.warn{background:var(--warn-soft);color:var(--warn)}.queue .ic.info{background:var(--blue-soft);color:var(--blue)}.queue .ic.good{background:var(--good-soft);color:var(--good)}
.queue .t{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.queue .t small{display:block;color:var(--ink-2);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.queue .more{padding:8px 0 2px;font-size:12.5px}
/* ---------- mail ---------- */
.msg{border:1px solid var(--line);border-left:3px solid var(--line);border-radius:var(--r);background:var(--panel);margin-bottom:12px}
.msg.out{border-left-color:var(--blue)}
.msg.current{box-shadow:0 0 0 2px var(--accent-soft)}
.msg .head{padding:9px 14px;border-bottom:1px solid var(--line-2);display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;font-size:13px}
.msg .head b{font-size:14px}
.msg.out .head{background:var(--bg)}
.msg .head .who{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.msg .body{padding:12px 14px}
.msg .body pre{white-space:pre-wrap;font-family:var(--sans);font-size:14px;margin:0;line-height:1.5}
.msg iframe{width:100%;border:0;min-height:200px}
.msg.collapsed .body,.msg.collapsed .atts{display:none}
.msg.collapsed .head{cursor:pointer;border-bottom:0}
.atts{display:flex;gap:8px;flex-wrap:wrap;padding:8px 14px;border-top:1px solid var(--line-2);font-size:12.5px}
.atts a{background:var(--bg);border:1px solid var(--line);padding:3px 8px;border-radius:6px}
.summary{background:var(--blue-soft);border-left:3px solid var(--blue);padding:8px 12px;border-radius:0 var(--r-sm) var(--r-sm) 0;font-size:13.5px;margin-bottom:12px}
/* reply block: proposal with a state strip */
.reply{border:1px solid var(--line);border-radius:var(--r);background:var(--panel);margin-bottom:12px}
.reply .state{display:flex;gap:10px;align-items:center;padding:8px 14px;border-bottom:1px solid var(--line-2);font-size:12.5px;color:var(--ink-2);background:var(--bg);border-radius:var(--r) var(--r) 0 0}
.reply .state b{font-family:var(--display);color:var(--ink)}
.reply .state .right{margin-left:auto;display:flex;gap:6px;align-items:center}
/* 27 Oct 2026: the strip wrapped every item inside its own cell (Edited by you / 27-10 19:36 / reply to on two lines): one line per item, only the long notes shorten */
.reply .state{white-space:nowrap;flex-wrap:nowrap;min-width:0}
.reply .state > *{flex:0 0 auto}
.reply .state .note,.reply .state .reply-to{flex:0 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis}
.reply .state .reply-to{min-width:min(240px,28%);flex-shrink:1}
.reply .state .note{flex-shrink:6}
.reply .state .right{flex:0 0 auto}
.reply .inner{padding:12px 14px}
.reply .foot{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding:10px 14px;border-top:1px solid var(--line-2);position:sticky;bottom:0;background:var(--panel);border-radius:0 0 var(--r) var(--r)}
.timeline li{list-style:none;padding:6px 0;border-bottom:1px solid var(--line-2);font-size:13.5px}
.timeline ul{padding:0;margin:0}
.thumb{width:110px;height:150px;object-fit:cover;object-position:top;border:1px solid var(--line);border-radius:6px;background:#fff}
.two-col{display:grid;grid-template-columns:minmax(0,1fr) var(--ctx-w);gap:18px;align-items:start}
@media (max-width:1100px){.two-col{grid-template-columns:1fr}.three.with-ctx{grid-template-columns:minmax(280px,34%) 8px minmax(0,1fr)}.three.with-ctx .ctx{display:none}}
details summary{cursor:pointer;color:var(--ink-2);font-weight:600;font-size:13px}
.login{max-width:360px;margin:12vh auto;grid-column:1/-1}
.pager{display:flex;gap:6px;align-items:center;margin-top:12px;font-size:13px}
.checkcol{width:28px}
.notice{font-size:13px;color:var(--ink-2);background:var(--bg);border:1px dashed var(--line);padding:8px 12px;border-radius:var(--r-sm)}
.kbd{font-family:var(--mono);font-size:11px;background:var(--neutral-soft);padding:1px 5px;border-radius:4px;color:var(--ink-2)}
/* ---------- rich editor ---------- */
.rich{border:1px solid var(--line);border-radius:var(--r-sm);background:#fff;color:#1a1c21}
.rich-bar{display:flex;gap:4px;padding:6px 8px;border-bottom:1px solid var(--line);background:#f5f6f8}
.rich-bar button{font-size:12px;padding:2px 8px;min-width:30px;background:#fff;color:#1a1c21;border-color:#e3e6ea}
.rich-area{min-height:320px;padding:12px 14px;font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:1.45;outline:none;color:#1a1c21}
.rich-area:focus{box-shadow:inset 0 0 0 2px var(--accent-soft)}
.rich-area a{color:#0b57d0;text-decoration:underline}
.rich-area .sig-logo{margin-top:4px}
/* ---------- busy overlay ---------- */
.busy-overlay{position:fixed;inset:0;background:rgba(20,25,23,.45);display:flex;align-items:center;justify-content:center;z-index:9999}
.busy-box{background:var(--panel);color:var(--ink);border:1px solid var(--line);border-radius:12px;padding:22px 28px;display:flex;align-items:center;gap:16px;font-size:15px;box-shadow:var(--shadow-float)}
.spinner{width:28px;height:28px;border:3px solid var(--line);border-top-color:var(--accent);border-radius:50%;animation:spin .9s linear infinite;flex:none}
.busy-box .sub{display:block;font-size:12.5px;color:var(--ink-2);margin-top:3px}
@keyframes spin{to{transform:rotate(360deg)}}
@media (prefers-reduced-motion: reduce){.spinner{animation-duration:2s}}
/* ---------- dictation ---------- */
.dictate{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin:0}
.dictate-btn{font-size:12px;padding:2px 9px;white-space:nowrap}
.dictate-btn.on{background:var(--bad);color:#fff;border-color:var(--bad);animation:dictpulse 1.2s infinite}
.dictate-lang{width:auto;padding:2px 4px;font-size:12px}
.dictate-status{flex-basis:100%;font-size:12px;color:var(--ink-2)}
.regen-row .dictate .dictate-status{flex-basis:auto}
.dictate-status.on{color:var(--accent-ink);font-weight:600}
.dictate-status.bad{color:var(--bad)}
.dictate-status.good{color:var(--good)}
.dictate-result{font-size:12.5px;background:var(--bg);border:1px solid var(--line);border-radius:var(--r-sm);padding:6px 10px;margin:0 0 8px;color:var(--ink)}
.dictate-flash{box-shadow:0 0 0 3px var(--good-soft) !important;transition:box-shadow .3s}
@keyframes dictpulse{0%,100%{opacity:1}50%{opacity:.6}}
/* ---------- background LLM jobs ---------- */
.pill.busy{background:var(--accent-soft);color:var(--accent-ink);animation:dictpulse 1.2s infinite}
tr.ready td{background:var(--good-soft)}
tr.ready td .subj{color:var(--good)}
.jobbar{display:flex;align-items:center;gap:10px;background:var(--accent-soft);color:var(--accent-ink)}
.spinner.sm{width:16px;height:16px;border-width:2px}
/* ---------- address suggestions ---------- */
.addrs-host{position:relative}
.addrs-box{position:absolute;left:0;min-width:min(340px,90vw);top:100%;z-index:50;background:var(--panel);border:1px solid var(--line);border-radius:var(--r-sm);box-shadow:var(--shadow-float);max-height:240px;overflow:auto}
.addrs-item{padding:6px 10px;cursor:pointer;display:flex;gap:8px;align-items:baseline;font-size:13px;white-space:nowrap}
.addrs-item b{font-weight:600}.addrs-item span{color:var(--ink-2);font-size:12px}
.addrs-item.active,.addrs-item:hover{background:var(--accent-soft)}
/* ---------- list tables ---------- */
.snip1{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:520px;color:var(--ink-2);font-size:12.5px;font-weight:400}
td.wide{min-width:300px;max-width:460px}
td.status{white-space:nowrap}
td.status .pill+.pill{margin-left:4px}
td.trunc{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.meta{word-break:break-word}
.draft-panel.proposal{border-style:dashed}
tr.answered .subj{color:var(--ink-2)}
/* ---------- draft attachments ---------- */
.att-row{display:flex;align-items:center;gap:6px;padding:2px 0}
.atts-block select{max-width:420px}
.atts-block{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:8px;font-size:12.5px}
.atts-lbl{font-size:12px;color:var(--ink-2);font-weight:600}
.chip{display:inline-flex;align-items:center;gap:4px;background:var(--bg);border:1px solid var(--line);border-radius:6px;padding:2px 6px;max-width:320px;white-space:nowrap}
.chip-x{border:0;background:transparent;padding:0 2px;font-size:11px;color:var(--ink-2);cursor:pointer;line-height:1}
.chip-x:hover{color:var(--bad);background:transparent}
.pop{position:relative;display:inline-block}
.pop summary{list-style:none;display:inline-block}
.pop summary::-webkit-details-marker{display:none}
.pop-body{position:absolute;z-index:40;left:0;top:calc(100% + 4px);min-width:460px;background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow-float);padding:10px 12px}
.quote-toggle{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:var(--ink-2);margin:0 0 0 auto;font-weight:400}
.regen-body{display:flex;flex-direction:column;gap:6px;margin-top:6px}
.regen-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.wo-panel summary{cursor:pointer}
/* ---------- 2.0 components kept ---------- */
.list{display:flex;flex-direction:column}
.list>div{display:flex;justify-content:space-between;gap:10px;padding:7px 0;border-bottom:1px solid var(--line-2);align-items:baseline}
.list>div:last-child{border-bottom:0}
.bars{display:flex;align-items:flex-end;gap:6px;height:150px;margin:10px 0 4px;border-bottom:1px solid var(--line)}
.bars a{flex:1;background:var(--blue-soft);border-radius:6px 6px 0 0;display:block;position:relative;min-height:2px}
.bars a:hover{filter:brightness(.95)}
.bars a.now{background:var(--blue)}
.bars a b{position:absolute;left:0;right:0;bottom:0;background:var(--good);display:block;border-radius:0}
.bars a span{position:absolute;left:50%;transform:translateX(-50%);top:-18px;font-size:10px;color:var(--ink-3);white-space:nowrap;display:none}
.bars a:hover span{display:block}
.axis{display:flex;justify-content:space-between;font-size:11px;color:var(--ink-3)}
.axis span{flex:1;text-align:center}
.aging{display:flex;height:12px;border-radius:6px;overflow:hidden;margin:8px 0;background:var(--line-2)}
.aging i{display:block;height:100%}
.legend{display:flex;gap:12px;font-size:12px;color:var(--ink-2);flex-wrap:wrap}
.legend i{display:inline-block;width:9px;height:9px;border-radius:3px;margin-right:4px;vertical-align:middle}
.feed{display:flex;flex-direction:column}
.feed>div{display:grid;grid-template-columns:56px 14px minmax(0,1fr);overflow-wrap:anywhere;gap:8px;padding:6px 0;border-bottom:1px solid var(--line-2);font-size:13px;align-items:start}
.feed>div:last-child{border-bottom:0}
.feed i{width:9px;height:9px;border-radius:50%;margin-top:6px;display:block;background:var(--ink-3)}
.feed i.good{background:var(--good)}.feed i.accent{background:var(--accent)}.feed i.blue{background:var(--blue)}.feed i.bad{background:var(--bad)}.feed i.warn{background:var(--warn)}
.feed time{color:var(--ink-3);font-size:11.5px;white-space:nowrap}
.hdr{display:flex;justify-content:space-between;align-items:baseline;gap:10px;margin-bottom:8px}
.hdr h2{margin:0}
.hdr .sub{font-size:12px;color:var(--ink-3)}
.tree{margin:0;padding-left:0;list-style:none}
.tree li{padding:3px 0 3px 14px;border-left:2px solid var(--line-2)}
.stack{display:flex;flex-direction:column;gap:12px}
/* day groups in timelines */
.day{font-family:var(--display);font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);padding:12px 0 4px}
.tl{display:flex;flex-direction:column}
.tl>div{display:grid;grid-template-columns:14px minmax(0,1fr) auto;gap:10px;padding:7px 0;border-bottom:1px solid var(--line-2);font-size:13.5px;align-items:start}
.tl>div:last-child{border-bottom:0}
.tl i{width:9px;height:9px;border-radius:50%;margin-top:7px;display:block;background:var(--ink-3)}
.tl i.good{background:var(--good)}.tl i.accent{background:var(--accent)}.tl i.blue{background:var(--blue)}.tl i.bad{background:var(--bad)}.tl i.warn{background:var(--warn)}
.tl time{color:var(--ink-3);font-size:11.5px;white-space:nowrap}
.tl-mini>div{grid-template-columns:12px minmax(0,1fr);font-size:12.5px;padding:5px 0;position:relative}
.tl-mini>div time{grid-column:2;margin-top:-2px}.tl-mini>div.cur .t{font-weight:600}
.tl-mini>div::before{content:"";position:absolute;left:4px;top:18px;bottom:-6px;width:1px;background:var(--line-2)}.tl-mini>div:last-child::before{display:none}
.tl-mini a{color:inherit;text-decoration:none}.tl-mini a:hover{text-decoration:underline}
.tl .who{color:var(--ink-2)}
@media (max-width:900px){body{grid-template-columns:1fr}.side{position:static;height:auto}.tiles{grid-template-columns:repeat(2,1fr)}}

/* ============ Babo CRM 3.1 (13 Sept 2026): one type family for text and numbers, icons, grouped lists ============ */
/* Numbers set in the text face with tabular figures; the mono face is for machine identifiers only (serials, MACs, hashes, IPs). */
.tile .n{font-family:var(--sans);font-weight:700;font-size:24px;letter-spacing:-.01em}
td.amt,th.amt,.amt{font-family:var(--sans);font-size:13.5px;font-variant-numeric:tabular-nums}
.money,.num{font-variant-numeric:tabular-nums}
.pill{font-family:var(--sans);font-size:11px;font-weight:600;letter-spacing:.01em}
.side .count{font-family:var(--sans)}
th{font-family:var(--sans);font-size:11px;letter-spacing:.06em;font-weight:600}
button,.btn{font-family:var(--sans)}
.chips a,.chips button{font-family:var(--sans)}
code,.mono,td.mono{font-family:var(--mono);font-size:12px;letter-spacing:0}
table{font-size:13px}
td{padding:7px 10px}
/* icons */
.ico{width:16px;height:16px;flex:none;vertical-align:-3px;color:var(--ink-3)}
.ico.sm{width:14px;height:14px}.ico.lg{width:20px;height:20px}
.ico.good{color:var(--good)}.ico.warn{color:var(--warn)}.ico.bad{color:var(--bad)}.ico.accent{color:var(--accent)}.ico.blue{color:var(--blue)}.ico.ink{color:var(--ink)}
.side a .ico{color:var(--side-dim);margin-right:8px}
.side a.active .ico,.side a:hover .ico{color:#fff}
.side a{justify-content:flex-start}
.side a .lbl{flex:1}
.side .sub a{padding-left:14px}
.side .sub a .ico{width:14px;height:14px}
.tile{padding-left:14px}
.tile .ti{position:absolute;right:12px;top:12px;width:28px;height:28px;border-radius:8px;background:var(--neutral-soft);display:inline-flex;align-items:center;justify-content:center}
.tile .ti .ico{width:15px;height:15px;color:var(--ink-2)}
.tile.hot .ti{background:var(--bad-soft)}.tile.hot .ti .ico{color:var(--bad)}
.tile.warn .ti{background:var(--warn-soft)}.tile.warn .ti .ico{color:var(--warn)}
.tile.good .ti{background:var(--good-soft)}.tile.good .ti .ico{color:var(--good)}
.tile.accent .ti{background:var(--accent-soft)}.tile.accent .ti .ico{color:var(--accent-ink)}
.page-head h1 .ico{width:22px;height:22px;color:var(--ink-3)}
/* grouped lists: a section header per group, rows underneath; sub-groups indent the header */
.sec{display:flex;align-items:center;gap:8px;padding:9px 12px;background:var(--bg);border-bottom:1px solid var(--line);font-size:12.5px;position:sticky;top:0;z-index:1}
.sec b{font-weight:700;color:var(--ink)}
.sec .cnt{font-size:11px;font-weight:600;color:var(--ink-2);background:var(--neutral-soft);border-radius:999px;padding:0 7px;line-height:18px;font-variant-numeric:tabular-nums}
.sec .sub{color:var(--ink-3);margin-left:4px}
.sec .ico{color:var(--ink-2)}
.sec.bad .ico{color:var(--bad)}.sec.warn .ico{color:var(--warn)}.sec.good .ico{color:var(--good)}.sec.blue .ico{color:var(--blue)}.sec.accent .ico{color:var(--accent)}
.sec.sub2{padding:6px 12px 6px 34px;background:var(--panel);font-size:11.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);border-bottom:1px solid var(--line-2);position:static}
.sec.sub2 b{font-weight:600;color:var(--ink-2)}
details.grp>summary{list-style:none;cursor:pointer}
details.grp>summary::-webkit-details-marker{display:none}
details.grp>summary .sec .tw{margin-left:auto;transition:transform .15s;color:var(--ink-3)}
details.grp[open]>summary .sec .tw{transform:rotate(90deg)}
details.grp .sec .tw .ico{width:14px;height:14px}
.grp table{margin:0}
.grp+.grp{margin-top:0}
/* compact rows for work lists: identity in one line, secondary text muted */
.rowline{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.rowline .t{font-weight:600}
.rowline .m{color:var(--ink-2);font-size:12.5px}
.minis{display:flex;flex-wrap:wrap;gap:4px 8px;font-size:12px;color:var(--ink-2)}
.minis code{font-size:11.5px;background:var(--neutral-soft);padding:0 5px;border-radius:5px}
.minis .ok{color:var(--good)}.minis .no{color:var(--bad)}
.prio{display:inline-flex;align-items:center;gap:4px;font-size:11.5px;font-weight:600}
.prio.p1{color:var(--bad)}.prio.p2{color:var(--ink-2)}.prio.p3{color:var(--ink-3)}

/* ---------- dropdown bundles (3.1): filters, options and secondary actions behind one button ---------- */
.dd{position:relative;display:inline-block}
.dd>summary{list-style:none;cursor:pointer;display:inline-flex;align-items:center;gap:6px;white-space:nowrap}
.dd>summary::-webkit-details-marker{display:none}
.dd>summary .car{display:inline-flex;transform:rotate(90deg);color:var(--ink-3)}
.dd[open]>summary .car{transform:rotate(-90deg)}
.dd>summary.on{border-color:var(--ink);box-shadow:inset 0 0 0 1px var(--ink)}
.dd>summary .cnt{font-variant-numeric:tabular-nums;background:var(--ink);color:var(--panel);border-radius:999px;padding:0 6px;font-size:11px;line-height:17px;font-weight:600}
.dd-body{position:absolute;z-index:40;top:calc(100% + 4px);left:0;background:var(--panel);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow-float);padding:8px;font-size:13px;max-height:70vh;overflow:auto}
.dd.right .dd-body{left:auto;right:0}
.dd-body h5{margin:8px 6px 4px;font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);font-weight:700;display:flex;align-items:center;gap:6px}
.dd-body h5:first-child{margin-top:2px}
.dd-body h5 input{margin:0;width:13px;height:13px}
.dd-body label.opt,.dd-body a.opt{display:flex;align-items:center;gap:8px;padding:5px 8px;border-radius:6px;margin:0;font-weight:400;font-size:13px;color:var(--ink);cursor:pointer}
.dd-body label.opt:hover,.dd-body a.opt:hover{background:var(--line-2);text-decoration:none}
.dd-body a.opt.on{background:var(--accent-soft);font-weight:600}
.dd-body .opt input{margin:0;width:14px;height:14px;flex:none}
.dd-body .opt .n{margin-left:auto;color:var(--ink-3);font-size:11.5px;font-variant-numeric:tabular-nums}
.dd-body .opt.sub{padding-left:26px}
.dd-body select,.dd-body input[type=text]{width:100%;margin:2px 0 6px}
.dd-body label:not(.opt){margin:6px 0 2px}
.dd-body .foot{display:flex;gap:6px;justify-content:flex-end;padding:8px 4px 0;border-top:1px solid var(--line-2);margin-top:6px}
.dd-body form.inline{display:block}
.dd-body .menu button,.dd-body .menu a.btn{display:flex;width:100%;text-align:left;border-color:transparent;background:transparent;font-family:var(--sans);font-weight:500;padding:6px 8px;align-items:center;gap:8px}
.dd-body .menu button:hover,.dd-body .menu a.btn:hover{background:var(--line-2)}
.filters{align-items:center}
/* 3.1: grouped lists render one table per group; fixed shared widths keep the columns aligned across groups */
table.fx{table-layout:fixed;width:100%}
table.fx td,table.fx th{word-wrap:break-word;overflow-wrap:anywhere}
/* hover card on miner links */
.mcard{position:fixed;z-index:60;min-width:320px;max-width:440px;background:var(--panel);border:1px solid var(--line);border-radius:10px;box-shadow:0 8px 24px rgba(0,0,0,.14);padding:10px 12px;font-size:12.5px;pointer-events:none}
.mcard .mc-head{font-size:13px;margin-bottom:6px}
.mcard .mc-tbl{border-collapse:collapse;width:100%}
.mcard .mc-tbl td{padding:2px 6px 2px 0;vertical-align:top;border:0}
.mcard .mc-tbl td:first-child{color:var(--ink-3);white-space:nowrap;width:76px}

/* customer overview: one chronological list, one line per mail or action */
.ov{display:flex;flex-direction:column;margin-top:6px}
.ov-row{display:grid;grid-template-columns:22px 46px minmax(0,1fr) 22px;gap:8px;align-items:start;padding:7px 0;border-bottom:1px solid var(--line-2);font-size:13.5px;line-height:1.45}
.ov-row:last-child{border-bottom:0}
.ov-ic{display:flex;justify-content:center;padding-top:2px;color:var(--ink-3)}
.ov-mail_in .ov-ic,.ov-mail_in .ov-ic svg{color:var(--blue);stroke:var(--blue)}
.ov-mail_out .ov-ic,.ov-mail_out .ov-ic svg{color:var(--accent);stroke:var(--accent)}
.ov-action .ov-ic,.ov-action .ov-ic svg{color:var(--good);stroke:var(--good)}
.ov-note .ov-ic,.ov-note .ov-ic svg{color:var(--warn);stroke:var(--warn)}
.ov-date{color:var(--ink-3);font-variant-numeric:tabular-nums;white-space:nowrap}
.ov-text a{color:inherit;text-decoration:none}
.ov-text a:hover{text-decoration:underline}
.ov-x{opacity:0}
.ov-row:hover .ov-x{opacity:1}
.ov-add{display:flex;gap:8px;margin-top:6px}
.ov-add input{flex:1 1 auto;min-width:0}
.ov-add button{flex:0 0 auto;width:auto}
.ov-more>summary{cursor:pointer;color:var(--ink-3);font-size:12.5px;padding:8px 0}

.notice-box{border:1px solid var(--line-2);border-radius:8px;padding:10px 14px;background:var(--panel, transparent);font-size:13px}
.notice-box.warn{border-color:var(--warn);background:color-mix(in srgb, var(--warn) 8%, transparent)}

/* ---------- tickets (29 Sept 2026): overview by lane, ticket page with tracker, next step and timeline ---------- */
.tk-list .sec{gap:10px}
.tk-bar{width:4px;height:16px;border-radius:2px;background:var(--ink-3);flex:none}
.tk-bar.info{background:#6b5bd6}.sec.info .ico{color:#6b5bd6}.tk-bar.accent{background:var(--accent)}.tk-bar.warn{background:var(--warn)}.tk-bar.blue{background:var(--blue)}.tk-bar.good{background:var(--good)}.tk-bar.neutral{background:var(--ink-3)}
.tk-row{display:grid;grid-template-columns:10px 52px minmax(0,1fr) 128px 190px 78px 74px;gap:12px;align-items:center;padding:9px 14px;border-bottom:1px solid var(--line-2);font-size:13.5px;cursor:pointer}
.tk-row:last-child{border-bottom:0}
.tk-row:hover{background:var(--line-2)}
.tk-row.closed{color:var(--ink-2)}
.tk-dot{width:8px;height:8px;border-radius:50%;border:1.5px solid var(--ink-3);background:transparent}
.tk-dot.urgent{background:var(--bad);border-color:var(--bad)}.tk-dot.low{border-color:var(--line)}
.tk-id{font-family:var(--sans);font-size:12.5px;font-weight:500;color:var(--ink-3);font-variant-numeric:tabular-nums}
.tk-main{min-width:0;display:flex;flex-direction:column;gap:1px}
.tk-title{font-weight:600;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.tk-row.closed .tk-title{font-weight:500;color:var(--ink-2)}
.tk-sub{font-size:12px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
 .tnum{font-family:var(--sans);font-variant-numeric:tabular-nums}
.tk-cat{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:var(--ink-2);white-space:nowrap}
.tk-cat .ico{width:14px;height:14px;color:var(--ink-3)}
.tk-prog{display:flex;align-items:center;gap:3px;font-size:12px;color:var(--ink-2);white-space:nowrap;overflow:hidden}
.tk-prog i{width:7px;height:7px;border-radius:50%;background:var(--line);flex:none}
.tk-prog i.done{background:var(--good)}.tk-prog i.now{background:var(--accent);box-shadow:0 0 0 2px var(--accent-soft)}.tk-prog i.fail{background:var(--bad)}
.tk-prog em{font-style:normal;margin-left:6px;overflow:hidden;text-overflow:ellipsis}
.tk-age{font-size:12px;color:var(--ink-3);text-align:right;white-space:nowrap}
.tk-act{text-align:right}
.tk-empty{padding:14px 18px;font-size:13px;color:var(--ink-3)}
.tk-fold>summary{cursor:pointer;font-family:var(--display);font-weight:700;font-size:14px;list-style:none;display:flex;align-items:center;gap:8px}
.tk-fold>summary::-webkit-details-marker{display:none}
.tk-fold[open]>summary{margin-bottom:12px}
.tk-form{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px 12px;align-items:end}
.tk-form label{margin-top:0}
.tk-form .full{grid-column:1/-1}
.tk-head{margin-bottom:14px}
.tk-back{display:inline-flex;align-items:center;gap:4px;font-size:12.5px;color:var(--ink-2);margin-bottom:6px}
.tk-back .ico{transform:rotate(180deg);width:14px;height:14px}
.tk-headline{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}
.tk-headline h1{margin:0 0 6px;font-size:22px;display:inline}
.tk-headline .tk-id{font-size:14px;margin-right:8px}
.tk-meta{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:12.5px;margin-top:6px}
.track{display:flex;margin:4px 0 18px}
.track>div{flex:1;position:relative;text-align:center;font-size:12px;color:var(--ink-3);padding-top:30px;min-width:0}
.track>div::before{content:"";position:absolute;top:10px;left:-50%;right:50%;height:2px;background:var(--line)}
.track>div:first-child::before{display:none}
.track>div i{position:absolute;top:0;left:50%;transform:translateX(-50%);width:22px;height:22px;border-radius:50%;border:2px solid var(--line);background:var(--panel);font-style:normal;font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center;color:var(--ink-3);z-index:1;font-variant-numeric:tabular-nums}
.track>div.done{color:var(--ink-2)}
.track>div.done i{background:var(--good);border-color:var(--good);color:#fff}
.track>div.done::before,.track>div.now::before{background:var(--good)}
.track>div.now{color:var(--ink);font-weight:600}
.track>div.now i{border-color:var(--accent);color:var(--accent-ink);box-shadow:0 0 0 4px var(--accent-soft)}
.track>div.fail{color:var(--ink-2)}
.track>div.fail i{background:var(--bad);border-color:var(--bad);color:#fff}
.track>div.fail::before{background:var(--good)}
.track.cancelled>div.done i{background:var(--ink-3);border-color:var(--ink-3)}
.track.cancelled>div.done::before{background:var(--ink-3)}
.tk-next{display:flex;gap:14px;align-items:center;justify-content:space-between;border:1px solid var(--line);border-left:4px solid var(--ink-3);border-radius:var(--r-sm);padding:12px 14px;background:var(--bg)}
.tk-next.accent{border-left-color:var(--accent)}.tk-next.warn{border-left-color:var(--warn)}.tk-next.blue{border-left-color:var(--blue)}.tk-next.good{border-left-color:var(--good)}.tk-next.bad{border-left-color:var(--bad)}
.tk-next .t{font-size:13.5px;min-width:0}
.tk-next .who{display:block;font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);margin-bottom:2px}
.tk-inline{margin-top:12px;border-top:1px solid var(--line-2);padding-top:10px}
.tk-inline>summary{cursor:pointer;font-size:12.5px;color:var(--blue);list-style:none}
.tk-inline>summary::-webkit-details-marker{display:none}
.tk-inline[open]>summary{margin-bottom:10px;color:var(--ink-2)}
.tk-text{white-space:pre-wrap;font-size:13.5px;line-height:1.55;max-width:72ch}
.tk-quote{width:100%;border-collapse:collapse;font-size:13.5px}
.tk-quote td{padding:7px 0;border-bottom:1px solid var(--line-2)}
.tk-quote td span{display:block;font-size:12px;color:var(--ink-3)}
.tk-quote td.c{color:var(--ink-2);text-align:right;padding-right:24px;font-variant-numeric:tabular-nums;white-space:nowrap}
.tk-quote td.n{text-align:right;font-family:var(--sans);font-variant-numeric:tabular-nums;white-space:nowrap;width:120px}
.tk-quote tr.sum td{border-bottom:0;font-weight:700;padding-top:10px}
.tk-line{display:grid;grid-template-columns:minmax(180px,1fr) minmax(0,2fr) auto;gap:10px;align-items:center;font-size:13px}
.tk-radio{display:flex;gap:10px;font-size:12.5px}
.tk-radio label{display:inline-flex;gap:4px;align-items:center;margin:0;font-weight:400}
.tl>div{display:grid;grid-template-columns:26px minmax(0,1fr) auto;gap:10px;align-items:start;padding:8px 0;border-bottom:1px solid var(--line-2);font-size:13.5px}
.tl>div:last-child{border-bottom:0}
.tl .ico{width:24px;height:24px;border-radius:50%;background:var(--neutral-soft);display:flex;align-items:center;justify-content:center;color:var(--ink-2)}
.tl .ico svg,.tl .ico .ico{width:13px;height:13px;background:none}
.tl .t{overflow-wrap:anywhere}
.tl .w{font-size:12px;color:var(--ink-3);white-space:nowrap;padding-top:2px}
.tk-miner{display:flex;justify-content:space-between;gap:8px;padding:6px 0;border-bottom:1px solid var(--line-2);font-size:12.5px}
.tk-miner:last-child{border-bottom:0}
@media (max-width:1100px){.tk-row{grid-template-columns:10px 46px minmax(0,1fr) 150px 60px}.tk-row .tk-cat,.tk-row .tk-act{display:none}.tk-form{grid-template-columns:1fr 1fr}}
@media (max-width:700px){.tk-row{grid-template-columns:10px minmax(0,1fr) 56px}.tk-row .tk-id,.tk-row .tk-prog{display:none}.track>div{font-size:10.5px}.tk-headline{flex-direction:column}.tk-next{flex-direction:column;align-items:flex-start}}

/* ---------- check rounds (29 Sept 2026) ---------- */
.tk-mon{margin-top:8px;font-size:12.5px;color:var(--ink-2);font-weight:400}
.tk-mon-i.good{color:var(--good)}.tk-mon-i.accent{color:var(--accent)}
.ck-grid{display:grid;grid-template-columns:300px minmax(0,1fr);gap:16px;align-items:start}
@media (max-width:980px){.ck-grid{grid-template-columns:1fr}}
.ck-grid .panel{margin-bottom:16px}
.ck-h{display:flex;align-items:baseline;gap:10px;padding:12px 16px;font-weight:600;border-bottom:1px solid var(--line)}
.ck-h .sub{font-weight:400;font-size:12px;color:var(--ink-2)}.ck-h .cnt{font-size:11.5px;padding:1px 7px;border-radius:999px;background:var(--line);color:var(--ink-2);font-variant-numeric:tabular-nums}
.ck-rounds{max-height:72vh;overflow:auto}
.ck-round{display:block;padding:10px 16px;border-bottom:1px solid var(--line);color:var(--ink);text-decoration:none}
.ck-round:hover{background:var(--hover,rgba(0,0,0,.03));text-decoration:none}.ck-round.on{box-shadow:inset 3px 0 0 var(--accent)}
.ck-when{display:block;font-weight:500}.ck-when em{display:block;font-style:normal;font-weight:400;font-size:11.5px;color:var(--ink-2);font-variant-numeric:tabular-nums}
.ck-nums{display:flex;flex-wrap:wrap;gap:4px 10px;margin-top:3px;font-size:12px}.ck-nums b{font-weight:500}
.ck-nums .good{color:var(--good)}.ck-nums .bad{color:var(--bad)}.ck-nums .accent{color:var(--accent)}.ck-nums .dim{color:var(--ink-2)}
.ck-row{display:grid;grid-template-columns:54px minmax(0,1fr) auto 150px;gap:12px;align-items:center;padding:10px 16px;border-bottom:1px solid var(--line);cursor:default}
.ck-row[data-href]{cursor:pointer}.ck-row[data-href]:hover,.ck-row.pick:hover{background:var(--hover,rgba(0,0,0,.03))}
.ck-row.pick{grid-template-columns:22px minmax(0,1fr) auto 60px;cursor:pointer;font-weight:400}
.ck-row:last-child{border-bottom:0}.ck-act{font-size:12.5px;color:var(--ink-2);text-align:right}
.ck-row .tk-sub{white-space:normal}
.ck-foot{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px}
.ck-sec{font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2);margin-top:6px}

/* ---------- diagnosis (29 Sept 2026): overview columns, ticket page panel ---------- */
.tk-row,.tk-cols{grid-template-columns:14px 72px minmax(0,1fr) 150px 170px 130px 190px 70px 84px}
.tk-cols{display:grid;gap:12px;align-items:center;padding:8px 14px;font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2);border-bottom:1px solid var(--line)}
.tk-now,.tk-dx{font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}
.tk-now em,.tk-dx em{display:block;font-style:normal;font-size:11.5px;color:var(--ink-2);overflow:hidden;text-overflow:ellipsis}
.tk-now .dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;background:var(--ink-3, #9aa3ad)}
.tk-now .dot.good{background:var(--good)}.tk-now .dot.bad{background:var(--bad)}.tk-now .dot.warn{background:var(--warn)}
.tk-sub .tk-ip{color:var(--accent);text-decoration:none}.tk-sub .tk-ip:hover{text-decoration:underline}
.page-head h1 .hcount{display:inline-block;vertical-align:middle;margin-left:8px;font-family:var(--font);font-size:14px;font-weight:600;line-height:22px;padding:0 9px;border-radius:999px;background:var(--accent);color:#fff;font-variant-numeric:tabular-nums}
.tk-pick{display:flex;gap:8px;align-items:center;padding:3px 0}.tk-pick input{margin:0;width:14px;height:14px;flex:none}
.tk-form .tk-pick label{display:inline;margin:0;font-family:inherit;font-size:13px;font-weight:400;letter-spacing:0;text-transform:none;color:inherit;cursor:pointer}.tk-pick.off label{color:var(--ink-3)}
.tk-bulk{position:sticky;top:0;z-index:5;display:none;gap:10px;align-items:center;padding:8px 12px;margin-bottom:10px;background:var(--accent-soft);border:1px solid var(--accent);border-radius:var(--r)}
.tk-bulk.on{display:flex}.tk-bulk .sp{flex:1}
.tk-id input,.tk-cols input{margin:0 5px 0 0;width:13px;height:13px;vertical-align:-2px;cursor:pointer}
.tk-src{color:var(--ink-3);white-space:nowrap}.tk-src svg{width:11px;height:11px;vertical-align:-1px;margin-right:1px}.tk-src.mail{color:var(--blue)}
.ctx details summary .when{margin-left:auto;margin-right:8px;font-family:var(--font);font-size:11.5px;font-weight:500;letter-spacing:0;text-transform:none;color:var(--ink-2);font-variant-numeric:tabular-nums}
.tk-dx b{font-weight:600}.tk-dx b.bad{color:var(--bad)}.tk-dx b.warn{color:var(--warn)}.tk-dx b.accent{color:var(--accent)}
@media (max-width:1280px){.tk-row,.tk-cols{grid-template-columns:14px 72px minmax(0,1fr) 120px 140px 190px 84px}.tk-row .tk-cat,.tk-row .tk-age,.tk-cols span:nth-child(6),.tk-cols span:nth-child(8){display:none}}
@media (max-width:900px){.tk-cols{display:none}.tk-row{grid-template-columns:14px 72px minmax(0,1fr) 110px}.tk-row .tk-dx,.tk-row .tk-prog,.tk-row .tk-act{display:none}}
.dx-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px 28px}
@media (max-width:900px){.dx-grid{grid-template-columns:1fr}}
.dx-grid h4{margin:0 0 6px;font-family:var(--sans);font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2);font-weight:600}
.dx-ev{font-size:12px;color:var(--ink-2);padding:3px 8px;margin-top:4px;border-left:2px solid var(--line);overflow-wrap:anywhere}
.ck-fleet{display:flex;flex-wrap:wrap;gap:10px 28px;margin:0 0 16px;padding:12px 16px;border:1px solid var(--line);border-radius:12px;background:var(--panel)}
.ck-fleet div{display:flex;flex-direction:column}.ck-fleet b{font-size:18px;font-weight:600;font-variant-numeric:tabular-nums}.ck-fleet span{font-size:12px;color:var(--ink-2)}
.ck-fleet b.good{color:var(--good)}.ck-fleet b.bad{color:var(--bad)}.ck-fleet b.warn{color:var(--warn)}
.tk-review-b{display:flex;flex-wrap:wrap;gap:8px}

/* ---------- AI agent dashboard (/ai) ---------- */
.ai-acts{display:flex;flex-direction:column;gap:8px}
.ai-act{border:1px solid var(--line);border-radius:var(--r-sm);padding:9px 11px;background:var(--panel)}
.ai-act.risk-high{border-left:3px solid var(--bad)}.ai-act.risk-medium{border-left:3px solid var(--warn)}.ai-act.risk-report{border-left:3px solid var(--blue)}
.ai-act.is-test{background:var(--bg)}
.ai-act-head{display:flex;gap:6px;align-items:center;flex-wrap:wrap}.ai-act-head .t{font-weight:600;font-size:13.5px}
.ai-why{margin-top:4px}.ai-act-meta{margin-top:4px}.ai-act-meta a{color:inherit}
.ai-act-btns{display:flex;gap:6px;align-items:center;margin-top:7px}
.ai-draft{margin-top:6px}
.ai-pre{white-space:pre-wrap;word-break:break-word;background:var(--bg);border:1px solid var(--line-2);border-radius:var(--r-sm);padding:8px 10px;margin-top:6px;max-height:340px;overflow:auto;font-size:12.5px;font-family:var(--sans)}
.ai-live{border:1px solid var(--line);border-radius:var(--r-sm);padding:10px 12px;margin-bottom:10px}
.ai-live-head{display:flex;gap:8px;align-items:baseline;flex-wrap:wrap}.ai-live-head a{color:inherit}
.ai-pulse{width:9px;height:9px;border-radius:50%;background:var(--accent);display:inline-block;animation:aipulse 1.4s ease-in-out infinite;align-self:center}
@keyframes aipulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.8)}}
.ai-now{margin:6px 0 4px;font-size:13px;color:var(--ink-2)}
.ai-steps>div,.ai-tl>div{display:grid;grid-template-columns:64px minmax(0,1fr) auto;gap:8px;padding:4px 0;font-size:12.5px;border-top:1px solid var(--line-2);align-items:start}
.ai-tl>div{grid-template-columns:44px 86px minmax(0,1fr) auto;font-size:13px;padding:6px 0}
.ai-tl time,.ai-steps time{color:var(--ink-3);font-size:11.5px;font-variant-numeric:tabular-nums}
.ai-k{font-family:var(--display);font-size:10.5px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:var(--ink-3);padding-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.k-tool .ai-k{color:var(--blue)}.k-gate .ai-k{color:var(--warn)}.k-final .ai-k,.k-writer .ai-k{color:var(--good)}.k-review .ai-k{color:var(--accent-ink)}
.nok .ai-k,.k-error .ai-k{color:var(--bad)}
.ai-tt{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ai-body{min-width:0;word-break:break-word}.ai-body details{margin-top:2px}
.ai-summary{margin:4px 0 10px;font-size:13.5px}
.ai-run{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:14px;align-items:start}
@media (max-width:1100px){.ai-run{grid-template-columns:1fr}}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.ai-group{margin-bottom:10px}.ai-group>summary{cursor:pointer;display:flex;gap:6px;align-items:center;font-size:13px;padding:4px 0 8px;list-style:none}
.ai-group>summary::-webkit-details-marker{display:none}.ai-group>summary .cnt{font-size:11px;color:var(--ink-3)}
.ai-act.kind-question{border-left:3px solid var(--accent)}
.ai-q-ctx{margin:6px 0 2px;font-size:13px;color:var(--ink-2);line-height:1.45}
.ai-q{margin-top:8px}.ai-q-opts{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:6px;margin-bottom:6px}
.ai-q-opt{display:flex;flex-direction:column;align-items:flex-start;gap:2px;text-align:left;font:inherit;font-size:13px;padding:8px 10px;border:1px solid var(--line);border-radius:var(--r-sm);background:var(--panel);color:var(--ink);cursor:pointer}
.ai-q-opt:hover{border-color:var(--accent);background:var(--accent-soft)}.ai-q-opt span{font-size:12px;color:var(--ink-2);font-weight:400}
a.ref{color:var(--blue);text-decoration:none;border-bottom:1px dotted currentColor}a.ref:hover{border-bottom-style:solid}
a.ai-t{color:var(--ink);text-decoration:none}a.ai-t:hover{text-decoration:underline;color:var(--accent-ink)}

/* AI model board (12 Oct 2026): one card per model in the loop, its state and what it is doing now */
.mb-panel{padding:12px 16px 14px;margin-bottom:14px}
.mb-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(max(240px,calc(33.333% - 7px)),1fr));grid-auto-rows:1fr;gap:10px}
.mb-card{border:1px solid var(--line);border-radius:var(--r);background:var(--panel);padding:12px;display:flex;flex-direction:column;gap:8px;min-width:0}
.mb-card.busy{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
.mb-card.down,.mb-card.broken{border-color:var(--bad);background:var(--bad-soft)}
.mb-top{display:flex;align-items:flex-start;gap:10px;min-width:0}
.mb-ico{flex:none;width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:var(--neutral-soft);color:var(--ink-2)}
.mb-card.busy .mb-ico{background:var(--accent-soft);color:var(--accent-ink)}
.mb-ico .ico{width:19px;height:19px}
.mb-name{display:flex;flex-direction:column;min-width:0;flex:1}
.mb-name b{font-size:14px;line-height:1.25;overflow-wrap:break-word}
.mb-name .mb-type{font-style:normal;font-weight:500;color:var(--ink-3)}  /* the model type behind the name in grey, the name stands out (Nick, 5 Nov 2026) */
.mb-name span{font-size:11.5px;color:var(--ink-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mb-state{flex:none;display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:3px 8px;border-radius:99px;background:var(--neutral-soft);color:var(--ink-2)}
.mb-state i{width:7px;height:7px;border-radius:50%;background:var(--ink-3)}
.mb-state.busy{background:var(--accent-soft);color:var(--accent-ink)}.mb-state.busy i{background:var(--accent);animation:mbpulse 1.2s ease-in-out infinite}
.mb-state.idle i{background:var(--good)}
.mb-state.down,.mb-state.broken{background:var(--bad-soft);color:var(--bad)}.mb-state.down i,.mb-state.broken i{background:var(--bad)}
@keyframes mbpulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.35;transform:scale(.7)}}
.mb-what{font-size:12px;color:var(--ink-2);line-height:1.4}
.mb-now{flex:1;min-height:22px;display:flex;flex-direction:column;gap:4px}
.mb-task{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:6px;align-items:baseline;font-size:12.5px}
.mb-task .t{font-weight:600;white-space:nowrap}.mb-task .c{color:var(--ink-2);overflow-wrap:anywhere}.mb-task .a{grid-column:3;justify-self:end;white-space:nowrap;color:var(--accent-ink);font-variant-numeric:tabular-nums}
.mb-idle{font-size:12px;color:var(--ink-3)}
.mb-stats{display:flex;flex-wrap:wrap;gap:4px 12px;font-size:11.5px;color:var(--ink-3);border-top:1px solid var(--line-2);padding-top:8px}
.mb-stats b{color:var(--ink);font-weight:600;font-variant-numeric:tabular-nums}.mb-stats .bad b{color:var(--bad)}
.mb-hw{font-size:11px;color:var(--ink-3)}

/* AI analysis marker on the ticket board (12 Oct 2026) */
.tk-ai { color: var(--accent, #c2691a); white-space: nowrap; }

/* run steps: icons next to the step kind (12 Oct 2026) */
.ai-k{display:inline-flex;align-items:center;gap:4px}.ai-k svg{flex:none}
.k-thought .ai-k,.k-think .ai-k{color:var(--accent-ink)}.k-info .ai-k{color:var(--ink-3)}.k-action .ai-k{color:var(--good)}

/* model cards: brand logo in a tile tinted with the model's own colour, the role icon as a badge on the corner (13 Oct 2026) */
.mb-card{border-top:3px solid var(--mc, var(--line-2))}
.mb-ava{position:relative;flex:none;width:38px;height:38px;border-radius:10px;display:grid;place-items:center;
  background:color-mix(in srgb, var(--mc) 12%, var(--panel));border:1px solid color-mix(in srgb, var(--mc) 35%, transparent)}
.mb-ava img{width:22px;height:22px}
.mb-ava>b{font-family:var(--display);font-size:13px;color:var(--mc)}
.mb-badge{position:absolute;right:-6px;bottom:-6px;width:20px;height:20px;border-radius:50%;display:grid;place-items:center;
  background:var(--mc);color:#111;border:2px solid var(--panel)}
.mb-badge svg{width:11px;height:11px}
/* ticket board: customer groups (15 Oct 2026) */
details.tk-cgrp{border-bottom:1px solid var(--line-2)}
details.tk-cgrp>summary{list-style:none}
details.tk-cgrp>summary::-webkit-details-marker{display:none}
.tk-crow{display:grid;gap:12px;align-items:center;padding:9px 14px;font-size:13.5px;cursor:pointer;background:var(--line-2)}
.tk-crow:hover{background:var(--line)}
.tk-caret{display:flex;color:var(--ink-3);transition:transform .15s}
details.tk-cgrp[open]>.tk-crow .tk-caret{transform:rotate(90deg)}
.tk-cname{display:flex;align-items:center;gap:10px;min-width:0}
.tk-cname b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.tk-ccount{flex:none;font-size:12px;font-weight:600;padding:1px 8px;border-radius:999px;background:var(--accent);color:#fff}
.tk-cmix{color:var(--ink-2);font-size:12.5px;white-space:nowrap}
.tk-cids{display:none}
details.tk-cgrp>.tk-row{box-shadow:inset 3px 0 0 var(--accent-soft)}
details.tk-cgrp>.tk-row:last-child{border-bottom:0}
/* ticket board layout 2 (15 Oct 2026): group line on the ticket grid, Monitoring / AI column */
.tk-row,.tk-cols,.tk-crow{grid-template-columns:14px 64px minmax(280px,1fr) 130px 160px 140px 170px 64px 80px}
.tk-crow .tk-cname{font-size:13.5px}
.tk-ccell{display:flex}
.tk-cmix{overflow:hidden;text-overflow:ellipsis}
.tk-flags{display:flex;flex-direction:column;align-items:flex-start;gap:2px;white-space:nowrap;overflow:hidden;min-width:0;font-size:12px}
.tk-flags>span{overflow:hidden;text-overflow:ellipsis;max-width:100%}
.tk-flags .ico{width:13px;height:13px}
@media (max-width:1500px){.tk-row,.tk-cols,.tk-crow{grid-template-columns:14px 60px minmax(260px,1fr) 110px 140px 120px 150px 74px}.tk-row .tk-cat,.tk-crow .tk-cat{display:flex}.tk-row .tk-age,.tk-crow .tk-age,.tk-cols span:nth-child(8){display:none}.tk-cols span:nth-child(6){display:block}}
@media (max-width:1200px){.tk-row,.tk-cols,.tk-crow{grid-template-columns:14px 56px minmax(220px,1fr) 100px 120px 110px 120px}.tk-row .tk-act,.tk-crow .tk-act,.tk-cols span:nth-child(9){display:none}}
@media (max-width:900px){.tk-crow{grid-template-columns:14px 72px minmax(0,1fr) 110px}.tk-crow .tk-cmix,.tk-crow .tk-cat,.tk-crow .tk-prog,.tk-crow .tk-act,.tk-row .tk-cat{display:none}}
/* ticket board table (15 Oct 2026) */
.tt-wrap{overflow-x:auto;padding:0}
table.tt{width:100%;table-layout:fixed;border-collapse:collapse;font-variant-numeric:tabular-nums}
table.tt td{padding:7px 10px;text-align:left;vertical-align:middle;border-bottom:1px solid var(--line-2);overflow-wrap:anywhere}table.tt th{text-align:left;vertical-align:middle}
table.tt thead th{position:sticky;top:0;z-index:2;background:var(--panel);white-space:nowrap;cursor:pointer;user-select:none;border-bottom:1px solid var(--line)}
table.tt thead th.ns{cursor:default}table.tt thead th .ar{margin-left:6px;color:var(--ink-3);font-size:11px}table.tt thead th.on{color:var(--ink)}table.tt thead th.on .ar{color:var(--accent)}
table.tt td.tt-sel,table.tt th.tt-sel{width:46px;white-space:nowrap;padding-right:6px}table.tt td.tt-sel .tk-dot{display:inline-block;margin-right:6px;vertical-align:middle}
tr.tt-lanehead td{background:var(--bg);font-weight:600;font-size:13px;cursor:pointer;border-right:0;padding:10px 12px}
tr.tt-lanehead .tk-bar{display:inline-block;width:4px;height:14px;border-radius:2px;margin-right:8px;vertical-align:-2px}tr.tt-lanehead .cnt{color:var(--ink-3);font-weight:500;margin-left:6px}tr.tt-lanehead .sub{margin-left:10px;font-weight:400;color:var(--ink-2)}
tr.tt-lanehead .tw{float:right;color:var(--ink-3);transition:transform .15s;transform:rotate(90deg)}tbody.tt-lane.shut tr.tt-lanehead .tw{transform:none}
tbody.tt-lane.shut>tr:not(.tt-lanehead){display:none}
tr.tt-row:hover td{background:var(--line-2)}tr.tt-row.closed td{color:var(--ink-2)}
.tt-cname{font-weight:600;color:var(--ink);text-decoration:none;cursor:pointer}table.tt td.tt-client b{font-weight:600}.tt-cname:hover{text-decoration:underline;color:var(--accent)}.tt-sub{display:block;color:var(--ink-3);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:260px}
.tt-type{white-space:normal}.tt-type .tt-sub{white-space:normal;max-width:none}.tt-hs{white-space:nowrap}.tt-pct{margin-left:6px;font-size:12px;color:var(--ink-3)}.tt-pct.low{color:var(--warn)}
.tt-st{display:inline-flex;align-items:center;gap:6px;font-weight:500;white-space:nowrap;margin-right:8px}.tt-st .dot{width:8px;height:8px;border-radius:50%;background:var(--ink-3);flex:none}
.tt-st.s0,.tt-st.s1{color:var(--bad)}.tt-st.s0 .dot,.tt-st.s1 .dot{background:var(--bad)}.tt-st.s2{color:var(--warn)}.tt-st.s2 .dot{background:var(--warn)}.tt-st.s4{color:var(--good)}.tt-st.s4 .dot{background:var(--good)}.tt-st.s3,.tt-st.s5{color:var(--ink-3)}
.tt-st.s0 .dot{box-shadow:0 0 0 2px var(--bad-soft)}
.tt-dx b{font-weight:500}.tt-flag>span{display:block;white-space:nowrap;font-size:12.5px}.tt-step .tk-prog{white-space:nowrap}.tt-time{white-space:nowrap;color:var(--ink-2)}.tt-act{white-space:nowrap;text-align:right}
tr.tt-grp td{background:var(--line-2);cursor:pointer;font-weight:600}tr.tt-grp:hover td{background:var(--line)}tr.tt-grp .tt-now .tt-st{font-weight:500;font-size:12.5px}.tt-mix{font-weight:500;color:var(--ink-2);font-size:12.5px;white-space:nowrap}
.tt-caret{display:inline-flex;color:var(--ink-3);transition:transform .15s;margin-right:4px;vertical-align:middle}tr.tt-grp.open .tt-caret{transform:rotate(90deg)}
tr.tt-child td:first-child{box-shadow:inset 3px 0 0 var(--accent)}
tr.tt-empty td{color:var(--ink-3);font-size:13px}
.tt-zero{color:var(--bad);font-weight:600;white-space:nowrap}
.tk-ip.ip-ok{color:var(--good);font-weight:500}.tk-ip.ip-bad{color:var(--bad);font-weight:500}
.tt-yn{white-space:nowrap}.yn{font-weight:600;font-size:12.5px}.yn.y{color:var(--good)}.yn.n{color:var(--bad)}
/* ticket board steps (15 Oct 2026) */
tr[data-off]{display:none}
.tt-pill{display:inline-block;font-size:11px;font-weight:600;border-radius:999px;padding:2px 8px;white-space:nowrap;margin:1px 4px 1px 0}
/* step pills in the order of tickets.STEP_ORDER (17 Oct 2026): Pending, Verifying, Mail Draft, Review, Client Approval, In Progress, Waiting Parts, In Repair, On Hold, Closed */
.tt-pill.p0{background:#fdf0e1;color:#9a5410}.tt-pill.p1{background:#e2f4e8;color:#1f8a4c}.tt-pill.p2{background:#ece9fb;color:#5845c4}.tt-pill.p3{background:#e0f3f1;color:#0f6e56}.tt-pill.p4{background:#fbf1dc;color:#8a5a12}
.tt-pill.p5{background:#e4ebfd;color:#2f5bea}.tt-pill.p6{background:#eceef1;color:#4b5563}.tt-pill.p7{background:#fbe3df;color:#a8321f}.tt-pill.p8{background:#f1ecf7;color:#6b4b8a}.tt-pill.p9{background:var(--line-2);color:var(--ink-3)}
@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .tt-pill{filter:brightness(.8) saturate(1.3)}}:root[data-theme=dark] .tt-pill{filter:brightness(.8) saturate(1.3)}
.tt-stf{position:relative;display:inline-block}.tt-stf>summary{list-style:none}.tt-stf>summary::-webkit-details-marker{display:none}
.tt-stbtn{display:inline-flex;align-items:center;gap:6px;cursor:pointer;border:1px solid var(--line);background:var(--panel);border-radius:8px;padding:6px 12px;font-size:13px;font-weight:600;color:var(--ink);white-space:nowrap;max-width:320px;overflow:hidden;text-overflow:ellipsis}
.tt-stf[open]>.tt-stbtn{border-color:var(--accent)}
.tt-stmenu{position:absolute;z-index:20;top:calc(100% + 6px);left:0;min-width:230px;background:var(--panel);border:1px solid var(--line);border-radius:8px;box-shadow:0 8px 24px rgba(0,0,0,.14);padding:6px}
.tt-stmenu label{display:flex;align-items:center;gap:8px;padding:5px 8px;border-radius:6px;font-size:13px;cursor:pointer;white-space:nowrap}.tt-stmenu label:hover{background:var(--line-2)}
.tt-stmenu .n{margin-left:auto;color:var(--ink-3);font-size:12px}.tt-stfoot{border-top:1px solid var(--line-2);margin-top:4px;padding-top:4px;text-align:right}
tr.tt-grp[data-flat]{display:none}tr.tt-child.flat td:first-child{box-shadow:none}
.tt-fold{margin-left:8px;display:inline-flex;align-items:center;gap:2px;border:1px solid var(--line);background:var(--panel);color:var(--ink-2);border-radius:999px;padding:0 7px 0 4px;font-size:11.5px;font-weight:600;line-height:18px;cursor:pointer;vertical-align:1px}
.tt-fold .ico{width:12px;height:12px;transform:rotate(90deg)}.tt-fold:hover{border-color:var(--accent);color:var(--accent)}
.tt-tid{display:block;font-size:12px;font-weight:500;color:var(--ink-2);margin-top:1px}
.ping{position:relative;display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:8px;vertical-align:1px;background:var(--ink-3)}
.ping.up{background:var(--good)}.ping.down{background:var(--bad)}.ping.unk{background:var(--line)}
.ping.up::after,.ping.down::after{content:'';position:absolute;inset:0;border-radius:50%;background:inherit;animation:pingpulse 1.8s ease-out infinite}
@keyframes pingpulse{0%{transform:scale(1);opacity:.6}100%{transform:scale(2.6);opacity:0}}
@media (prefers-reduced-motion:reduce){.ping.up::after,.ping.down::after{animation:none}}
.tt-acts{display:inline-flex;gap:6px}.tt-acts button{white-space:nowrap}.tt-acts .ico{width:13px;height:13px}
.tk-bstat{display:inline-flex;gap:6px;align-items:center;margin-left:6px;padding-left:10px;border-left:1px solid var(--line)}
/* bulk bar: one size, one colour */
.tk-bulk{flex-wrap:wrap;gap:8px}.tk-bulk button.sm{display:inline-flex;align-items:center;justify-content:center;gap:6px;height:32px;min-width:158px;padding:0 12px;font-size:12.5px;background:var(--accent);border:1px solid var(--accent);color:#fff;border-radius:var(--r-sm)}.tk-bulk button.sm:hover{background:var(--accent-hover);border-color:var(--accent-hover);color:#fff}.tk-bulk button.sm .ico{stroke:#fff;color:#fff}.tk-bulk select.sm,.tk-bulk input.sm{height:32px;padding:0 10px;font-size:12.5px;border:1px solid var(--accent);border-radius:var(--r-sm);background:var(--panel);color:var(--ink)}.tk-bulk select.sm{min-width:158px;font-weight:600}.tk-bstat{margin-left:0;padding-left:8px;gap:8px}
/* ticket page 16 Oct 2026 */
.tk-strip{display:grid;grid-template-columns:.5fr 1.1fr 1.4fr 1.4fr 1.3fr;background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:12px 18px;margin-bottom:14px;align-items:center}.tk-strip>div{padding:2px 14px 2px 0;border-right:1px solid var(--line);margin-right:14px;min-width:0}.tk-strip>div.tk-sact{border-right:0;margin-right:0;padding-right:0}.tk-strip .l{font-size:11px;color:var(--ink-3);letter-spacing:.04em;text-transform:uppercase;margin-bottom:3px}.tk-strip .v{font-weight:600;font-size:13.5px;overflow-wrap:anywhere;line-height:1.25}.tk-strip .v.big{font-size:18px}.tk-strip .s{font-size:11.5px;color:var(--ink-2);overflow-wrap:anywhere;line-height:1.3;margin-top:2px}.tk-strip .v.bad{color:var(--bad)}.tk-sact{display:flex;flex-direction:column;gap:6px;align-items:stretch;min-width:130px}.tk-sact .pill{text-align:center;padding:4px 8px}@media (max-width:1300px){.tk-strip{grid-template-columns:repeat(4,minmax(0,1fr))}.tk-strip>div{border-right:0;padding:4px 0}.tk-sact{grid-column:1/-1;flex-direction:row}}.tk-kpis{display:grid;grid-template-columns:repeat(5,1fr);margin:-4px 0 10px}.tk-kpis>div{padding:6px 10px;border-right:1px solid var(--line)}.tk-kpis>div:last-child{border-right:0}.tk-kpis>div>span{display:block;font-size:11px;color:var(--ink-3);letter-spacing:.04em;text-transform:uppercase;margin-bottom:2px}.tk-kpis b{display:block;font-size:17px;font-weight:600}.tk-kpis small{display:block;font-size:12px;color:var(--ink-2);margin-top:2px}.tk-dots i{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:4px;vertical-align:middle}.tk-dots i.ok{background:var(--good)}.tk-dots i.no{background:var(--bad)}.tk-tk{row-gap:7px}.tk-tk dt{padding-top:1px}.tk-fold summary{cursor:pointer}.tk-draft{border-top:1px solid var(--line);margin-top:10px}.tk-rng{display:flex;gap:10px;font-size:12px;margin-top:6px;align-items:center}.tk-rng a{color:var(--ink-2);cursor:pointer}.tk-rng a.on{color:var(--ink);font-weight:600;text-decoration:underline}.tk-legend{display:flex;gap:12px;font-size:11.5px;color:var(--ink-2)}.tk-legend i{display:inline-block;width:10px;height:3px;vertical-align:middle;margin-right:4px}.tk-what{border-color:var(--accent)}.tk-what .who{display:inline-block;font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--accent-ink);background:var(--accent-soft);padding:2px 8px;border-radius:999px;margin-bottom:6px}.tk-btns{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.tk-btns form{display:inline}.tk-chips{display:flex;gap:6px;margin-bottom:8px;flex-wrap:wrap}.tk-chips span{font-size:11.5px;padding:2px 9px;border-radius:999px;border:1px solid var(--line);color:var(--ink-2);cursor:pointer}.tk-chips span.on{background:var(--accent);color:#fff;border-color:var(--accent)}.tk-act2>div{display:grid;grid-template-columns:14px minmax(0,1fr) auto;gap:10px;padding:7px 0;border-bottom:1px solid var(--line-2);font-size:13px;align-items:start}.tk-act2>div[hidden]{display:none}.tk-act2 .w{color:var(--ink-3);font-size:11.5px;white-space:nowrap}.tk-act2 i{width:9px;height:9px;border-radius:50%;margin-top:6px;display:block;background:var(--ink-3)}.tk-act2 i.good{background:var(--good)}.tk-act2 i.accent{background:var(--accent)}.tk-act2 i.bad{background:var(--bad)}.tk-act2 i.warn{background:var(--warn)}.tk-act2 i.blue{background:var(--blue)}.tk-dot{display:inline-block;width:8px;height:8px;border-radius:50%;vertical-align:middle;margin-right:5px;background:var(--ink-3)}.tk-dot.up{background:var(--good);animation:pingpulse 1.6s infinite}.tk-dot.down{background:var(--bad);animation:pingpulse 1.6s infinite}.dx-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.tk-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(380px,1fr);gap:14px;align-items:start}@media (max-width:1100px){.tk-grid{grid-template-columns:1fr}}
.tk-what .tk-review{margin-top:12px}
details.tk-hid:not([open]){display:none}details.tk-hid>summary{display:none}details.tk-hid[open]{border-top:1px solid var(--line);margin-top:10px;padding-top:4px}
.dx-stack>div{margin-bottom:12px}.dx-stack>div:last-child{margin-bottom:0}.dx-stack h4{margin:0 0 6px;font-family:var(--sans);font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-2);font-weight:600}.tk-prob{font-size:14px;margin:0 0 4px}
.tk-dx{row-gap:6px}.tk-dx dd{line-height:1.45}.tk-dx .pill{vertical-align:baseline}.tk-strip>div:last-child{border-right:0}
.tt-re{color:var(--warn);font-size:11px;font-weight:700;margin-left:5px;white-space:nowrap}
.tk-act3>div{padding:5px 0;cursor:default}.tk-act3 .t{font-weight:600;font-size:13px}.tk-act3 .t a{color:inherit}.tk-act3 .w{font-size:12px}
.tt-hs{font-weight:400}.tt-hs.hgood{color:var(--good)}.tt-hs.hwarn{color:var(--warn);font-weight:600}.tt-hs.hbad{color:var(--bad);font-weight:600}.tt-hs.hneutral{color:var(--ink-3)}.tt-hs.hwarn .tt-pct,.tt-hs.hgood .tt-pct{color:inherit;opacity:.8}
.tk-sep{border-top:1px solid var(--line);margin:14px 0 12px}
/* board columns */
table.tt col.c-sel{width:44px}table.tt col.c-client{width:15%}table.tt col.c-type{width:17%}table.tt col.c-px{width:11%}table.tt col.c-hs{width:12%}table.tt col.c-dx{width:14%}table.tt col.c-prio{width:8%}table.tt col.c-step{width:10%}table.tt col.c-time{width:8%}table.tt col.c-slack{width:5%}table.tt td.tt-px{font-size:13px;color:var(--ink-2);white-space:normal}
@media (max-width:1300px){table.tt thead th{white-space:normal;line-height:1.2}}
@media (max-width:1200px){table.tt .tt-yn,table.tt col.c-slack,table.tt th[data-k=slack]{display:none}}
@media (max-width:1000px){table.tt .tt-time,table.tt col.c-time,table.tt th[data-k=ts]{display:none}table.tt td{padding:6px 8px}}
/* board: the Miners look */
table.tt td.id2 b{display:inline-block;margin:0;font-weight:500}table.tt td.id2 b a{color:var(--ink);text-decoration:none}table.tt td.id2 b a:hover{text-decoration:underline}table.tt .tt-sub{display:block;font-size:12px;color:var(--ink-2);margin-top:1px}table.tt .tt-fold{margin-left:6px}
/* ticket page layout A (Nick, 16 Oct 2026) */
.tk-case{border-color:var(--accent)}.tk-sum{display:flex;gap:14px;align-items:center;flex-wrap:wrap;font-size:13px;line-height:1.5}.tk-sum .big{font-family:var(--display);font-size:18px;font-weight:700;white-space:nowrap}.tk-sum .big.bad{color:var(--bad)}.tk-sum .big.warn{color:var(--warn)}.tk-sum .fact b{font-weight:600}.tk-sum .fact .pill{vertical-align:baseline}
.tk-ab{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(380px,1fr);gap:14px;align-items:start}.tk-ab.one{grid-template-columns:1fr}.tk-ab>.panel{min-width:0}
@media (max-width:1100px){.tk-ab{grid-template-columns:1fr}}
.tk-todo{list-style:none;margin:0;padding:0}.tk-todo li{display:grid;grid-template-columns:18px 1fr auto;gap:8px;padding:6px 0;border-bottom:1px solid var(--line-2);font-size:13px;align-items:center}.tk-todo li:last-child{border-bottom:0}.tk-todo li .w{color:var(--ink-3);font-size:11.5px;white-space:nowrap}.tk-todo li.done{color:var(--ink-2)}.tk-todo li.done b{font-weight:500;color:var(--ink)}.tk-todo i{display:inline-block;width:14px;height:14px;border-radius:50%;border:2px solid var(--line)}.tk-todo li.done i{background:var(--good);border-color:var(--good)}.tk-todo li.now i{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.tk-todo li.now-closed i{background:var(--ink-3);border-color:var(--ink-3)}
.tk-top{display:flex;gap:18px;align-items:flex-start}.tk-top .track{flex:1;margin:4px 0 4px;min-width:0}.tk-nav{display:flex;gap:6px;align-items:center;white-space:nowrap;padding-top:2px}.tk-nav .dim{font-size:12px;padding:0 4px}.tk-flip .ico,.tk-flip svg{transform:rotate(180deg);width:14px;height:14px}@media (max-width:760px){.tk-top{flex-direction:column;gap:8px}.tk-nav{align-self:flex-end}}
.tk-vsep{width:1px;height:18px;background:var(--line);margin:0 4px}.tk-nav .dd{display:inline-block}
/* ticket page rows of equal height (Nick, 16 Oct 2026) */
.tk-ab{align-items:stretch;grid-auto-rows:minmax(440px,auto);margin-bottom:14px}.tk-ab.one{grid-auto-rows:auto}.tk-ab>.panel{display:flex;flex-direction:column;min-width:0;margin-bottom:0}.tk-ab>.panel>.hdr{flex:none}.tk-ab>.tk-fill{height:0;min-height:100%;overflow:hidden}.tk-ab.one>.tk-fill{height:auto;min-height:0;overflow:visible}.tk-body{flex:1;min-height:0;overflow:auto;padding-right:4px}.tk-chart{flex:1;min-height:230px;overflow:hidden}@media (max-width:1100px){.tk-ab{grid-auto-rows:auto}.tk-ab>.tk-fill{height:auto;min-height:0;overflow:visible}.tk-body{max-height:520px}}
#ticketpanel .hdr h2{min-width:0;overflow-wrap:anywhere}#ticketpanel .hdr .btn{white-space:nowrap}
.tk-r2 .tk-dx{white-space:normal;overflow:visible;text-overflow:clip}.tk-r2 .tk-dx dd{overflow-wrap:anywhere}
.tk-r2{grid-auto-rows:minmax(520px,auto)}.tk-ai{margin-bottom:8px}.tk-ai .tk-text{margin:3px 0}
.ai-asks-head{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.ai-asks .ai-act{padding:7px 10px}.ai-asks .ai-act-meta{margin-top:2px}
.ai-book-row{display:flex;align-items:center;gap:4px;flex-wrap:wrap;margin-top:2px}.ai-book-row .sm.ghost{padding:1px 6px;font-size:11px}
.pm-more{margin-top:4px}.pm-more>summary{cursor:pointer;color:var(--blue)}.pm-more[open]>summary{margin-bottom:2px}

/* Outbox tags for site team / partner notices (Nick, 2 Nov 2026): orange in both themes */
.pill.orange{background:color-mix(in srgb,#e8710a 15%,transparent);color:#d9640a}
:root[data-theme=dark] .pill.orange{color:#f39a52}
@media (prefers-color-scheme: dark){:root:not([data-theme=light]) .pill.orange{color:#f39a52}}
.id2 .pill.tag-inline{display:inline-block;margin-left:6px;font-size:11px;padding:1px 7px;vertical-align:1px;font-weight:600}

/* stand-by / fenced banner (6 Nov 2026): the backup server's read-only copy, or a live server that was taken over */
.standby-bar{position:sticky;top:0;z-index:50;margin:0 0 10px;padding:10px 16px;font-weight:700;font-size:14px;color:#fff;background:#b45309;border-bottom:2px solid #78350f;letter-spacing:.01em}
.standby-bar.fenced{background:#b91c1c;border-bottom-color:#7f1d1d}
.standby-bar.primary.ok{background:#15803d;border-bottom-color:#14532d}
.standby-bar.primary.warn{background:#b45309;border-bottom-color:#78350f}
.standby-bar.standby.alarm,.standby-bar.fenced.alarm{background:#b91c1c;border-bottom-color:#7f1d1d}
/* compact server bar (8 Nov 2026): dot per server, IP + link on hover, last backup */
.srvbar{position:sticky;top:0;z-index:50;display:flex;align-items:center;gap:18px;margin:0 0 8px;padding:4px 16px;font-size:12px;color:var(--muted,#6b7280);background:var(--panel,#fafafa);border-bottom:1px solid var(--line,#e5e7eb)}
.srvbar .srv,.srvbar .bk{position:relative;display:inline-flex;align-items:center;gap:6px;cursor:default}
.srvbar .srv.here{color:var(--ink,#111827);font-weight:600}
.srvbar .dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.srvbar .dot.on{background:var(--good,#16a34a);box-shadow:0 0 0 2px rgba(22,163,74,.15)}
.srvbar .dot.off{background:var(--bad,#dc2626);box-shadow:0 0 0 2px rgba(220,38,38,.15)}
.srvbar .pop{display:none;position:absolute;top:100%;left:-8px;z-index:60;min-width:180px;margin-top:0;padding:8px 10px;border:1px solid var(--line,#e5e7eb);border-radius:6px;background:var(--bg,#fff);color:var(--ink,#111827);font-weight:400;line-height:1.5;box-shadow:0 4px 14px rgba(0,0,0,.08);white-space:nowrap}
.srvbar .pop em{color:var(--muted,#6b7280);font-style:normal}
.srvbar .srv:hover .pop,.srvbar .bk:hover .pop{display:block}
.srvbar .who{margin-left:auto;display:inline-flex;gap:10px;align-items:center;color:var(--ink-2)}.srvbar .who b{color:var(--ink);font-weight:600}.srvbar .who a{color:var(--ink-2)}.srvbar .who a:hover{color:var(--accent-ink)}
.srvbar .who+.note{margin-left:12px}
.srvbar .festive-toggle{display:inline-flex;margin:0}.srvbar .festive-toggle button{font:inherit;font-size:12px;line-height:20px;padding:1px 9px 1px 7px;border-radius:999px;border:1px solid var(--line);background:transparent;color:var(--ink-3);cursor:pointer;display:inline-flex;gap:5px;align-items:center}
.srvbar .festive-toggle button span{font-weight:600}.srvbar .festive-toggle button:hover{color:var(--ink);border-color:var(--ink-3)}
.srvbar .festive-toggle button.on{background:rgba(61,220,106,.16);border-color:rgba(61,220,106,.45);color:var(--good)}
.srvbar .note{margin-left:auto;padding:1px 8px;border-radius:10px;font-weight:600;background:var(--warn-soft,#fef3c7);color:var(--warn,#92400e)}
.srvbar.fenced .note,.srvbar.alarm .note{background:var(--bad-soft,#fee2e2);color:var(--bad,#991b1b)}
.srvbar.warn .note{background:var(--warn-soft,#fef3c7);color:var(--warn,#92400e)}

/* rewards: inbox-zero celebration and send-streak pop-ups (static/js/cheer.js, 12 Nov 2026) */
.cheer-confetti{position:fixed;inset:0;width:100vw;height:100vh;pointer-events:none;z-index:9998}
.cheer-pop{position:fixed;left:50%;top:22%;z-index:9999;display:flex;flex-direction:column;align-items:center;gap:4px;min-width:260px;max-width:min(420px,calc(100vw - 32px));padding:18px 28px;border-radius:16px;background:linear-gradient(var(--panel),var(--panel)),var(--bg);color:var(--ink);border:1px solid var(--line);box-shadow:var(--shadow-float);text-align:center;cursor:pointer;opacity:0;transform:translate(-50%,-12px) scale(.92);transition:opacity .35s ease,transform .45s cubic-bezier(.2,1.4,.4,1)}
.cheer-pop.in{opacity:1;transform:translate(-50%,0) scale(1)}
.cheer-pop.out{opacity:0;transform:translate(-50%,-8px) scale(.96)}
.cheer-pop b{font-family:var(--display);font-size:22px;letter-spacing:-.01em}
.cheer-pop .cheer-emoji{font-size:40px;line-height:1;animation:cheer-bounce 1s ease-in-out infinite}
.cheer-pop .cheer-sub{font-size:13px;color:var(--ink-2)}
.cheer-pop.big{border-color:var(--accent);background:linear-gradient(180deg,var(--accent-soft),transparent 70%),linear-gradient(var(--panel),var(--panel)),var(--bg)}
.cheer-pop.big b{font-size:28px;color:var(--accent-ink)}
.cheer-pop.streak{left:auto;right:24px;top:52px;border-color:var(--accent);transform:translate(0,-12px) scale(.92)}
.cheer-pop.streak.in{transform:translate(0,0) scale(1)}
.cheer-pop.streak.out{transform:translate(0,-8px) scale(.96)}
.cheer-badge{display:inline-flex;align-items:center;gap:6px;padding:1px 10px;border-radius:999px;background:var(--good-soft);color:var(--good);font-weight:600;white-space:nowrap;animation:cheer-glow 2.4s ease-in-out infinite}
.srvbar .cheer-badge{margin-left:auto}
.srvbar .cheer-badge + .who{margin-left:12px}
@keyframes cheer-bounce{0%,100%{transform:translateY(0)}50%{transform:translateY(-6px)}}
@keyframes cheer-glow{0%,100%{box-shadow:0 0 0 0 transparent}50%{box-shadow:0 0 0 3px var(--good-soft)}}
@media (prefers-reduced-motion:reduce){.cheer-pop,.cheer-pop .cheer-emoji,.cheer-badge{animation:none;transition:none}}